Terms & Conditions

Master Services Agreement

This Master Services Agreement (“Agreement”) is entered into by and between Bin Rescue LLC, a New Jersey limited liability company (“Company”), and the customer receiving services (“Customer”).

By scheduling, authorizing, or accepting services, Customer agrees to be bound by this Agreement and all applicable Addenda.

1. Definitions

• Services means services described in the applicable Addendum.
• Addendum means service-specific terms incorporated into this Agreement.
• Recurring Plan means any subscription-based service arrangement.

2. Scope of Agreement

This Agreement governs all Services provided by Company, including:

• Addendum A – Trash Bin Cleaning
• Addendum B – Fleet Washing

If a conflict exists between this Agreement and an Addendum, the Addendum controls for that specific service.

3. Payment Terms

• A valid payment method must be maintained on file.
• One-time Services are charged on the date of service.
• Recurring Plans are billed on the first day of the applicable billing cycle.
• All prices exclude applicable taxes and processing fees.
• Late payments may incur a $10 monthly late fee.
• Company may suspend Services for non-payment.
• Customer is responsible for collection costs, including reasonable attorney’s fees, if enforcement becomes necessary.

4. Recurring Plans & Automatic Renewal

Recurring Plans automatically renew at the end of the minimum commitment period unless canceled in accordance with this Agreement.

Company will provide written or electronic notice at least 30 days prior to the first automatic renewal following the minimum term.

If Customer terminates before completion of the minimum commitment period, Company may invoice remaining committed service fees.

5. Right to Refuse or Suspend Service

Company reserves the right to refuse or suspend service due to unsafe conditions, hazardous materials, non-payment, or breach of this Agreement.

6. No Warranties

Services are provided on an “as-is” and “as-available” basis. Company makes no warranties, express or implied, including merchantability, fitness for a particular purpose, or guaranteed results.

7. Limitation of Liability

To the fullest extent permitted under New Jersey law:

• Company’s total liability shall not exceed the amount paid for the specific Service giving rise to the claim.
• Company shall not be liable for indirect, incidental, consequential, special, or punitive damages, including loss of use, business interruption, or lost profits.
• This limitation applies regardless of theory of liability (contract, negligence, or otherwise).

8. Indemnification

Customer agrees to indemnify, defend, and hold harmless Company from claims arising out of property condition, undisclosed defects, hazardous materials, site hazards, or regulatory violations tied to the service location.

9. Insurance

Customer is responsible for maintaining adequate insurance coverage for assets serviced. To the extent permitted by insurance policies, Customer waives subrogation rights against Company. This Agreement creates no third-party beneficiary rights.

10. Claims Procedure

All claims must be submitted in writing within the timeframe stated in the applicable Addendum and include sufficient documentation. Failure to comply constitutes waiver.

11. Force Majeure

Company is not liable for delays or failure to perform due to events beyond reasonable control (including weather, equipment failure, supply shortages, labor disruptions, or government action). Service will be rescheduled without penalty.

12. Assignment

Customer may not assign this Agreement without Company’s written consent. Company may assign this Agreement as part of a merger, sale, or restructuring.

13. Entire Agreement; Severability

This Agreement and its Addenda constitute the entire agreement. If any provision is unenforceable, the remainder remains in effect. Amendments must be in writing.

14. Electronic Acceptance

Online scheduling, electronic authorization, or payment constitutes binding agreement to these Terms.

15. Dispute Resolution & Governing Law

All disputes shall be resolved by binding arbitration in New Jersey in the county where services were performed. Arbitration is confidential. Class actions are waived. This Agreement is governed by New Jersey law.

Addendum A – Trash Bin Cleaning

1. Service Preparation

• Bins must be emptied of trash and debris.
• Up to two small tied bags are permitted.
• Hazardous materials are prohibited, including chemicals, paint, oil, animal waste, and similar unsafe contents.
• Bins must be curbside, accessible, and lid closed by 9:00 AM on the scheduled service day.
• Customer is responsible for providing any required access codes, gate instructions, or similar access information in advance.

2. Missed Service / Not Ready Policy

• Trash bins must be emptied by your local trash collection service before cleaning.
• If bins are not empty, not accessible, or not placed curbside at the scheduled service time, Company may be unable to complete the cleaning.
• In these cases, a $25 Not-Ready Fee may apply to cover travel and scheduling costs.
• Customers may reschedule service with at least 24 hours’ notice to avoid this fee.

3. Services Provided

• Hot-water pressure wash and eco-friendly sanitizing.
• No guarantee of permanent odor or bacteria elimination.
• Notify Company within 7 days for a free re-clean if service was incomplete.
• Company is not responsible for pre-existing bin damage.

4. Minimum Commitments

• Monthly: 3-month minimum.
• Quarterly: 2 service cycles minimum.

5. Cancellation Fee

Failure to provide 14 days’ notice may result in a $25 cancellation processing fee.

6. Refund Policy

No refunds for properly completed services. Re-clean provided if incomplete.

Addendum B – Fleet Washing Services (Commercial)

1. Scope of Services

Exterior fleet washing may include hot-water pressure washing, eco-friendly detergents, and use of water recovery/filtration equipment. Interior cleaning, engine bay cleaning, polishing, oxidation correction, rust removal, or paint restoration are excluded unless agreed in writing.

2. Pre-Service Condition & Acknowledgment

Customer acknowledges fleet vehicles/equipment may contain oxidized or deteriorating paint, peeling clear coat, failing decals/wraps/striping, loose trim, corrosion, cracks, or improperly sealed electrical components. Washing may reveal or exacerbate pre-existing conditions.

Company is not responsible for damage resulting from pre-existing defects, manufacturer defects, improper prior repairs, age-related deterioration, or failure to maintain equipment.

3. Site & Environmental Responsibility

Customer represents the service location is legally permitted for washing and safe for work. Company uses systems intended to minimize runoff; however Company is not responsible for pre-existing drainage issues, site infrastructure deficiencies, or citations caused by site conditions outside Company’s control.

4. Customer Responsibilities

• Remove hazardous materials and unstable cargo.
• Disclose known defects/vulnerabilities.
• Ensure vehicles are parked safely and accessible.
• Provide keys/access codes if required.
• $50 Not-Ready Fee per unit may apply if service cannot be performed safely.

5. Claims Procedure (Strict Notice)

All claims must be submitted in writing within 48 hours of service completion and include date-stamped photographic evidence taken before vehicle movement/use, identifying the specific vehicle and damage location. Failure to comply constitutes waiver.

6. Limitation of Liability

Company’s liability shall not exceed the amount paid for the specific vehicle service giving rise to the claim. Company is not liable for consequential damages, loss of use, lost revenue, business interruption, replacement fleet costs, or full-vehicle/panel repainting.

7. Minimum Commitments

• Monthly: 3-month minimum.
• Quarterly: 2 service cycles minimum.

8. Cancellation Fee

Failure to provide 14 days’ notice may result in a $50 cancellation fee.

9. Satisfaction Guarantee

If notified within 48 hours that work was incomplete, Company will re-wash affected areas within 7 days at no additional charge. No refunds for properly completed services.

Contact

Bin Rescue LLC
Phone: (732) 640-8568
Email: info@binrescuenj.com
Website: binrescuenj.com